By creating an account on Nexus Prime and accessing any paid tier, you enter into a clear agreement with the platform. These terms exist to protect both you and the work — to ensure that every operative who joins does so in good faith, and that the architecture remains sustainable for everyone who depends on it.
These terms apply to all paid memberships: Operative ($9/month) and Vanguard ($25/month). They do not apply to the free Initiate tier, which carries no payment obligation.
Plain language matters here. These terms are written to be understood, not obscured.
Your subscription grants access to digital content — stories, audio transmissions, lore archives, and community spaces — for the duration of your active billing cycle. You are paying for ongoing access to a living platform, not purchasing individual pieces of content.
New content is added regularly across every active vault. The platform is designed to reward continued engagement — no single billing cycle will ever contain everything Nexus Prime has to offer.
| CLEARANCE TIER | MONTHLY COST | VAULT ACCESS | CANCELLATION |
|---|---|---|---|
| INITIATE | Free | Flash Stories + Main Story weekly drops | N/A — Free tier |
| OPERATIVE | $9 / month | All 9 story vaults | Cancel anytime |
| VANGUARD | $25 / month | All vaults + The Obsidian Vault | Cancel anytime |
To cancel, navigate to Subscription Control and select Cancel. No email required, no approval process. Your access continues until your paid period ends, then automatically downgrades to Initiate.
Your callsign is yours permanently. Even after cancellation, your identity in the Nexus Prime universe remains. The signal remembers you.
| SCENARIO | REFUND ELIGIBILITY | NOTES |
|---|---|---|
| Payment made, no paid content accessed, request within 48 hours | ✓ ELIGIBLE | Full refund issued, account downgrades to Initiate |
| Payment made, paid vault content accessed | ✗ NOT ELIGIBLE | Digital content has been consumed — standard policy for all digital platforms |
| Request after 48-hour window, regardless of access | ✗ NOT ELIGIBLE | Cancel anytime to stop future charges |
| Technical failure preventing access after confirmed payment | ◈ REVIEWED | Investigated case-by-case — full refund or extended access granted where verified |
| Duplicate charge / billing error | ✓ ELIGIBLE | Always refunded without question upon verification |
| Unauthorised charge (payment method compromised) | ✓ ELIGIBLE | Contact us immediately — handled with priority |
This policy mirrors standard practice across every major digital content platform — Netflix, Spotify, Kindle Unlimited, Patreon. Once digital content has been accessed, the transaction is complete. This is not about being restrictive — it is about the platform remaining sustainable so that new content keeps arriving for every operative who commits to it.
If you are unsure whether Nexus Prime is right for you, the free Initiate tier gives you genuine access to Flash Stories and weekly Paradox Protocol drops before you ever spend a credit.
If you believe you are eligible for a refund based on the protocol above, submit a Comm-Link report via the Protocols & Directives page using the Billing / Payment Anomaly classification. Include:
1. Your operative callsign
2. The email address on your account
3. The date of the charge
4. A brief description of the situation
All refund requests are reviewed within 48 hours of receipt. You will receive a direct response to your account email. If your request is eligible, the refund is processed immediately — typically appearing within 5–10 business days depending on your payment provider.
All content on Nexus Prime — stories, audio transmissions, lore archives, artwork — is original intellectual property. Accessing content for personal reading is the entire point. Redistributing, reproducing, or sharing paid content outside the platform is not permitted and constitutes a violation of this agreement.
Accounts found in violation may have their clearance revoked without refund. This includes but is not limited to: sharing login credentials, publishing story content publicly, or reproducing Obsidian Vault material externally.
Conduct within the Signal Network (Discord) is governed by the Signal Network Code of Conduct. Violations there may result in role removal or account flagging at the discretion of Command.
Account sharing is not permitted. Each subscription is for a single operative. Sharing your login credentials with others — even informally — violates this agreement and may result in clearance revocation without refund.
All content on Nexus Prime — including but not limited to all stories, characters, character names, dialogue, narrative arcs, worldbuilding, lore, district architecture, faction designs, audio transmissions, soundscapes, artwork, visual design, the Nexus Prime name, the Paradox Protocol series, all vault titles, and the complete fiction universe — is the original intellectual property of Henry Hernandez and is protected under United States and international copyright law.
© Henry Hernandez. All rights reserved.
Your subscription grants you a personal, non-exclusive, non-transferable license to access and read content on this platform for private personal enjoyment only. No other rights are granted.
The following are strictly prohibited without prior written permission from the copyright holder:
Fan creativity: Non-commercial fan art, fan discussion, and personal fan writing created purely for private enjoyment are welcomed in the spirit of community. However, publication — including posting publicly on any platform, including social media — of fan works based on Nexus Prime characters or storylines requires that you clearly identify the work as fan-created and not affiliated with or endorsed by Nexus Prime. Commercial use of fan works is never permitted under any circumstances.
If you are unsure whether a specific use is permitted, contact Command before proceeding. Permission requests are reviewed and responded to in good faith.
Nexus Prime complies with the Digital Millennium Copyright Act (DMCA). If you believe any content on this platform infringes your copyright, you may submit a DMCA takedown notice via the Protocols & Directives page. Your notice must include:
1. Identification of the copyrighted work you claim has been infringed
2. Identification of the specific material on this platform you claim is infringing
3. Your contact information (name, address, phone, email)
4. A statement of good faith belief that the use is not authorized
5. A statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner
6. Your physical or electronic signature
If you encounter Nexus Prime content being used without authorization on any external platform — AI datasets, content aggregators, piracy sites, or elsewhere — please report it to Command immediately. Every report helps protect this universe.
Nexus Prime is provided "as is." While every effort is made to maintain continuous, high-quality service and consistent content delivery, the platform does not guarantee uninterrupted access, error-free operation, or that content will always be available at any specific time.
To the maximum extent permitted by applicable law, Nexus Prime and its creator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to access the platform — including but not limited to loss of data, loss of access, or service interruption.
In any circumstance where liability is found, the maximum liability shall not exceed the total amount you paid for your subscription in the three months preceding the event giving rise to the claim.
Nexus Prime content is entirely fictional. All characters, organizations, events, and locations in the Nexus Prime universe are products of imagination. Any resemblance to real persons, living or dead, or actual events is purely coincidental.
Nexus Prime collects only the information necessary to operate your account: your email address, your chosen callsign, and payment information processed securely through Stripe. Nexus Prime never sells your personal data to third parties.
Payment processing is handled entirely by Stripe. Nexus Prime does not store your full card number or payment credentials at any point. Stripe's privacy policy governs the handling of payment data.
Your account email may be used to send order confirmations, subscription renewal notices, and platform announcements. You may opt out of non-essential communications at any time by contacting Command.
By creating an account, you consent to the collection and use of your information as described above for the purpose of operating your subscription and delivering platform services.
Nexus Prime is intended for operatives aged 13 and older. By creating an account, you confirm that you meet this requirement. Users under 18 should have parental or guardian awareness of their subscription.
Nexus Prime content contains themes of violence, dark fiction, complex moral scenarios, and mature narrative elements consistent with the cyberpunk-fantasy genre. It is not intended for young children.
These Terms of Access are governed by and construed in accordance with the laws of the State of West Virginia, United States of America, without regard to its conflict of law provisions.
Any dispute arising from or related to these terms or your use of Nexus Prime shall be subject to the exclusive jurisdiction of the courts located in West Virginia. By using this platform, you consent to the personal jurisdiction of those courts.
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.
These Terms of Access constitute the entire agreement between you and Nexus Prime regarding your use of the platform, and supersede any prior agreements or understandings.
These terms may be updated as the platform evolves. When material changes are made, active subscribers will be notified via their account email at least 14 days before changes take effect. Continued use of the platform after notification constitutes acceptance of the updated terms.
Minor updates — corrections, clarifications that don't affect rights or pricing — may be made without advance notice. The effective date at the top of this page reflects the most recent revision.