By creating an account on Nexus Prime and accessing any paid tier, you enter into a clear agreement with the platform. These terms exist to protect both you and the work — to ensure that every operative who joins does so in good faith, and that the architecture remains sustainable for everyone who depends on it.
These terms apply to all paid memberships: Operative ($9/month) and Vanguard ($25/month). The free Initiate tier carries no payment obligation but is still subject to the conduct and intellectual property provisions of this agreement.
Plain language matters here. These terms are written to be understood, not obscured.
Your subscription grants access to digital content — stories, audio transmissions, lore archives, and community spaces — for the duration of your active billing cycle. You are paying for ongoing access to a living platform, not purchasing individual pieces of content.
New content is added regularly across every active vault. The platform is designed to reward continued engagement — no single billing cycle will ever contain everything Nexus Prime has to offer.
To cancel, navigate to Subscription Control and select Cancel. No email required, no approval process. Your access continues until your paid period ends, then automatically downgrades to Initiate.
Your callsign is yours permanently. Even after cancellation, your identity in the Nexus Prime universe remains. The signal remembers you.
This policy mirrors standard practice across every major digital content platform — Netflix, Spotify, Kindle Unlimited, Patreon. Once digital content has been accessed, the transaction is complete. This is not about being restrictive — it is about the platform remaining sustainable so that new content keeps arriving for every operative who commits to it.
If you are unsure whether Nexus Prime is right for you, the free Initiate tier gives you genuine access to Flash Stories and weekly Paradox Protocol drops before you ever spend a credit.
Subscriptions automatically renew at the end of each billing cycle — monthly for Operative ($9) and Vanguard ($25) tiers — until you cancel. By subscribing, you authorize Nexus Prime to charge your payment method on file on a recurring basis at the applicable rate.
You will receive a renewal confirmation to your account email prior to each charge. Your subscription renewal date is visible in your Subscription Control panel at all times.
To avoid being charged for the next cycle, cancel before your renewal date. Cancellation instructions are in Section 03 above. Charges that have already processed are subject to the Refund Protocol in Section 04.
Nexus Prime reserves the right to change subscription pricing with a minimum of 30 days advance notice delivered to your account email. Continued subscription after that notice period constitutes acceptance of the updated pricing.
A chargeback is a forced reversal of a charge initiated through your bank or card provider, bypassing the platform's refund process. Before initiating a chargeback, please contact Command first — most billing issues are resolved quickly and directly without the need for bank intervention.
If you initiate a chargeback for a charge that is not covered under the refund eligibility criteria in Section 04, Nexus Prime reserves the right to:
Chargebacks initiated for legitimate reasons — unauthorized charges, billing errors, duplicate charges — are always supported and will not result in account action. If your payment method was compromised, contact Command immediately so we can assist.
This policy exists to protect the platform from fraudulent abuse, not to prevent legitimate disputes. If you have a genuine concern about a charge, message Command first — we will always respond within 48 hours.
If you believe you are eligible for a refund based on the protocol above, submit a request via the Protocols & Directives page using the Billing / Payment Anomaly classification. Include:
1. Your operative callsign
2. The email address on your account
3. The date of the charge
4. A brief description of the situation
All refund requests are reviewed within 48 hours of receipt. You will receive a direct response to your account email. If your request is eligible, the refund is processed immediately — typically appearing within 5–10 business days depending on your payment provider.
All content on Nexus Prime is original intellectual property. Accessing content for personal reading is the entire point. Redistributing, reproducing, or sharing paid content outside the platform is not permitted and constitutes a violation of this agreement.
Accounts found in violation may have their clearance revoked without refund. This includes sharing login credentials, publishing story content publicly, or reproducing Obsidian Vault material externally.
Account sharing is not permitted. Each subscription is for a single operative. Sharing your login credentials — even informally — violates this agreement and may result in clearance revocation without refund.
If you post, submit, or share any content in Nexus Prime community spaces — including the Signal Network (Discord), comments, feedback forms, or any other platform feature that accepts user input — you grant Nexus Prime a non-exclusive, royalty-free, worldwide license to display, reproduce, and moderate that content within the platform and associated community spaces for the purpose of operating the service.
You retain ownership of anything you create. This license only allows us to display your community contributions within the Nexus Prime ecosystem — nothing more.
You are solely responsible for any content you post. By contributing to community spaces, you confirm that your content does not violate any applicable law, infringe third-party rights, or constitute harassment, hate speech, or harmful content of any kind. Nexus Prime reserves the right to remove any user content and revoke community access without notice for violations.
Conduct within the Signal Network (Discord) is additionally governed by the Signal Network Code of Conduct. Discord's own Terms of Service and Community Guidelines also apply independently.
All content on Nexus Prime — including but not limited to all stories, characters, character names, dialogue, narrative arcs, worldbuilding, lore, district architecture, faction designs, audio transmissions, soundscapes, artwork, visual design, the Nexus Prime name, the Paradox Protocol series, all vault titles, and the complete fiction universe — is the original intellectual property of Henry Hernandez and is protected under United States and international copyright law.
© Henry Hernandez. All rights reserved.
Your subscription grants you a personal, non-exclusive, non-transferable license to access and read content on this platform for private personal enjoyment only. No other rights are granted.
The following are strictly prohibited without prior written permission:
Fan creativity: Non-commercial fan art and personal fan writing created for private enjoyment are welcomed. Publication of fan works — including posting publicly on any platform including social media — requires clear identification as fan-created and not affiliated with or endorsed by Nexus Prime. Commercial use of fan works is never permitted.
Nexus Prime complies with the Digital Millennium Copyright Act (DMCA). If you believe any content on this platform infringes your copyright, submit a DMCA takedown notice via the Protocols & Directives page including: identification of the copyrighted work; identification of the infringing material; your contact information; a good faith statement; a statement under penalty of perjury confirming your authorization; and your physical or electronic signature.
If you encounter Nexus Prime content being used without authorization anywhere externally — AI datasets, content aggregators, piracy sites — please report it to Command immediately. Every report helps protect this universe.
Nexus Prime is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted access. The platform makes no guarantee of continuous, error-free operation.
To the maximum extent permitted by applicable law, Nexus Prime and its creator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to access the platform.
In any circumstance where liability is found, the maximum liability shall not exceed the total amount you paid in the three months preceding the event giving rise to the claim.
Nexus Prime content is entirely fictional. All characters, organizations, events, and locations are products of imagination. Any resemblance to real persons, living or dead, or actual events is purely coincidental.
Nexus Prime is intended for operatives aged 13 and older. By creating an account, you confirm that you meet this requirement. Users under 18 should have parental or guardian awareness of their subscription.
Nexus Prime content contains themes of violence, dark fiction, complex moral scenarios, and mature narrative elements consistent with the cyberpunk-fantasy genre. It is not intended for young children.
These Terms are governed by the laws of the State of West Virginia, United States of America, without regard to conflict of law provisions. Disputes shall be subject to the exclusive jurisdiction of courts in West Virginia.
If any provision is found unenforceable, it shall be modified to the minimum extent necessary while all remaining provisions remain in full force. These Terms constitute the entire agreement between you and Nexus Prime regarding your use of the platform.
These terms may be updated as the platform evolves. When material changes are made, active subscribers will be notified via account email at least 14 days before changes take effect. Continued use after notification constitutes acceptance of the updated terms. Minor corrections and clarifications may be made without advance notice.
This Privacy Policy describes how Nexus Prime (operated by Henry Hernandez) collects, uses, stores, and protects personal information when you use this platform. By creating an account or using this website, you agree to the practices described in this policy.
Last updated: At launch. You will be notified of material changes via your account email.
We collect only what is necessary to operate the platform and deliver your subscription. We do not collect sensitive personal data such as government ID numbers, social security numbers, or health information. We do not purchase or import third-party data lists.
Your personal data is used exclusively for the following purposes:
We do not sell, rent, trade, or share your personal data with third parties for their marketing purposes. Ever.
Nexus Prime uses cookies and similar tracking technologies to operate the platform and understand how it is used. By using this website, you consent to the use of cookies as described below.
Essential cookies — required for the platform to function. These handle login sessions, membership access verification, and security. These cannot be disabled without breaking core functionality.
Analytics cookies — Nexus Prime uses Google Analytics 4 (GA4) to collect anonymized data about how visitors use the site. GA4 collects data such as pages visited, time on site, traffic sources, device type, and general geographic location (country/region level). This data does not personally identify you. Google's data processing terms govern how this data is handled. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Functional cookies — used to remember your preferences such as minimized UI panels, first-visit flags, and session state. These improve your experience but are not required.
Payment cookies — Stripe may set cookies during the payment process to prevent fraud and ensure secure transactions. These are governed by Stripe's own privacy policy.
Most browsers allow you to control or delete cookies through browser settings. Disabling essential cookies will prevent login and membership access. Disabling analytics cookies will not affect your ability to use the platform.
Each third-party service listed above operates under its own privacy policy. We choose partners who maintain strong data privacy standards, but we encourage you to review their policies independently. We are not responsible for the data practices of third-party services once data has been transmitted to them.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Active accounts: Data is retained for the full duration of your account existence, including periods of Initiate (free) tier membership.
Cancelled subscriptions: Your account data (callsign, email, access history) is retained to maintain your Initiate account and for our records. You may request full deletion — see Your Rights below.
Payment records: Stripe retains transaction records as required by financial regulations. Nexus Prime retains subscription history for a minimum of 7 years for tax and legal compliance purposes.
Analytics data: Google Analytics data is retained per Google's default retention settings (14 months) and is anonymized.
Contact form submissions: Retained for up to 2 years or until the matter is resolved, then deleted.
Merchandise orders: Order records retained for 7 years for tax and legal compliance.
Transactional emails — account confirmations, subscription renewals, billing receipts, and password resets — are sent as a necessary part of your subscription. You cannot opt out of these while maintaining an active account, as they are required for account operation.
Marketing and announcement emails — new content alerts, platform updates, and promotional communications — are only sent if you have opted in, either during registration or by subscribing to the email list via our Kit (ConvertKit) form. You may unsubscribe from these at any time using the unsubscribe link in any email or by contacting Command.
Nexus Prime complies with the CAN-SPAM Act. All marketing emails identify the sender clearly, include a physical or electronic postal address, and provide a working unsubscribe mechanism.
Email list data is managed through Kit (ConvertKit). Kit's data handling practices are governed by their own Privacy Policy and Terms of Service, which comply with GDPR and CAN-SPAM requirements.
Right to Access. You may request a summary of the personal data we hold about you at any time.
Right to Correction. You may request that inaccurate personal data be corrected. Most account data (email, callsign) can be updated directly in your account settings.
Right to Deletion. You may request that your personal data be deleted. We will honor this request except where data must be retained for legal compliance (e.g., tax records, fraud prevention). Deletion of your account data will result in permanent closure of your account.
Right to Opt Out of Sale. We do not sell personal data. This right is automatically satisfied — there is nothing to opt out of.
Right to Data Portability. Upon request, we will provide your personal account data in a readable format.
Right to Restrict Processing. You may request that we restrict how we process your data in certain circumstances.
Right to Object. You may object to processing based on legitimate interests, including direct marketing.
California Residents (CCPA): Under the California Consumer Privacy Act, California residents have the right to know the categories of personal information collected, the right to delete personal information, the right to opt out of sale (we do not sell data), and the right to non-discrimination for exercising these rights. To exercise any CCPA right, contact Command.
European Residents (GDPR): If you are located in the European Economic Area or United Kingdom, your data is processed based on the following lawful bases: contract performance (account and subscription management), legitimate interests (platform security, fraud prevention, analytics), and consent (marketing emails). You have the right to lodge a complaint with your local data protection authority.
To exercise any of the rights above, contact Command via the Protocols & Directives page. We will respond to all rights requests within 30 days of receipt. We may need to verify your identity before processing a request.
Nexus Prime does not knowingly collect personal information from children under the age of 13. This platform is not directed at children under 13, and we do not permit children under 13 to create accounts.
In compliance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have inadvertently collected personal information from a child under 13, we will delete that data immediately and terminate the associated account.
If you are a parent or guardian and believe your child under 13 has created an account on Nexus Prime, please contact Command immediately so we can take appropriate action.
Users aged 13–17 may use the platform with parental awareness. We recommend that parents and guardians discuss the platform's content — which includes dark fiction, mature themes, and cyberpunk narrative elements — with minors before allowing access.